Your personal information Personal information is any information that is specific to a particular customer.
We may collect your personal information such as:
How we use your personal information
We collect and use personal information to help us manage your account:
We use various types of cookies, including essential cookies (which help you move around the secure areas of the websites and do things you have specifically come to the websites for, for examples remembering products you put in your basket and information you enter in forms), cookies for website information (which collect anonymous information about how visitors use our websites, including the most popular pages and any error pages you see), and cookies that save your settings.
Sharing and Disclosing Your Personal Information
Your personal information may be shared with, or transferred to, our subsidiaries and affiliated companies and trusted third parties (including agents, subcontractors and suppliers who are integral to providing some of our services). In purchasing or subscribing to our service, you agree that we may share your personal information in such manner. However, you always have the option to withdraw your consent by sending us an email at firstname.lastname@example.org
We may also disclose your personal information to third parties if we are under a duty to disclose or share your personal information in order to comply with any legal obligation.
We may share your personal information for emergency services, including your approximate location.
We may be required to disclose your personal information or legally intercept the services to comply with the laws of the UAE or the express instructions of a competent authority (such as the Telecommunications Regulatory Authority) or where it is deemed necessary in the interests of public or national security.
In addition, we may share aggregated and/or anonymized (non-personally identifiable) information, derived from your personal information, publicly and with our partners such as publishers, advertisers, website owners etc.
AIDEA LLC, our affiliated companies and our trusted partners may from time to time contact you by mail or by electronic means (telephone call, fax, email, SMS etc.) with information about goods, services, promotional offers and communication which may be of interest to you.
Links to other websites
Our websites may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates, including online stores and service providers hosted within our website which are operated by third party merchants. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these third-party privacy policies before you submit any personal information to these websites.
How long we retain your personal information for
The periods for which we keep your information depend on the purpose for which your information was collected and the use to which it is put. We will not keep your personal information for longer than is necessary for our business purposes or for legal requirements.
Accuracy and access to your information
You agree to provide us accurate personal information at all times and you will notify us promptly upon any changes to your personal information. If you want to access any of your personal information you may contact us by mail or email. Upon verifying your details, we will, free of charge, disclose the relevant personal information we hold.
Username and password
AIDEA LLC / City Rewardz may ask you to set up or provide you from time to time a username and password for access to our services. You acknowledge that any username or password used to verify your identity for access to the services is personal to you and should not be made available to any other person. You should stop using your username and / or password and notify AIDEA LLC/City Rewardz immediately if you suspect that someone else may be using them.
AIDEA LLC / City Rewardz will not be responsible for any loss you may suffer as a result of the misuse of your username or password.
Security and protection of your personal information
We do our best to protect your personal details and other information about your account and use security measures to prevent any compromise of your personal information, including storing your account details and personal information on secure servers.
For queries regarding City Rewardz services, please contact the AIDEA LLC / City Rewardz by sending email to email@example.com . If you have any questions or concerns about our use of your personal information you should write to the address below: firstname.lastname@example.org